7777 port Privacy Policy
We take your personal information very seriously. This policy explains in detail how 7777 port collects, uses, and keeps your information secure.
Introduction and Applicability
This privacy policy applies to the 7777 port platform and all its associated services. By using our website or mobile application, you are considered to have accepted the terms of this policy. In addition to understanding how information is collected and used as described in this policy, you are advised to read our Terms and Conditions, which set out all the conditions of service use in detail.
7777 port is committed to ensuring a safe and transparent environment for users in Bangladesh. Your personal information is a responsibility we hold — and we make no compromise in fulfilling that responsibility. This policy may be updated at any time, and the new terms will apply from the date the changes take effect.
What Information We Collect
Registration Information
We collect the following information when you create an account:
- Full name and date of birth
- Email address
- Mobile number
- Password (stored in encrypted form)
- Residential address
- National ID or passport details (for identity verification)
Financial Information
We collect the following to process deposits and withdrawals:
- Mobile banking account numbers (bKash, Nagad, Rocket, Upay)
- Transaction history and amounts
- Deposit and withdrawal records
- Source verification details where applicable
Financial information is always stored and transmitted via SSL encryption.
Usage Activity Information
Information collected automatically while using the platform:
- Game play history and betting records
- Login times and device information
- IP address
- Browser type and operating system
- Session duration
Communication Information
When you contact us, we store:
- Live chat conversations
- Email messages
- Details of complaints and queries
- Support ticket information
Purpose of Using Information
7777 port uses collected information only for the lawful purposes listed below. It is not used for any purpose beyond these.
Identity Verification
Information is used to confirm the identity of users when creating an account and during transactions. This is essential for preventing fraud and maintaining platform security.
Transaction Processing
Financial information is used to complete deposits and withdrawals successfully. All transactions are processed within 10–45 minutes.
Customer Support
Previous communication records are used to resolve your issues quickly and effectively. Our support team is available 24/7 in both Bengali and English.
Security Monitoring
Login and activity data are analyzed to detect unauthorized access, fraud, and suspicious activity.
Service Improvement
User experience is analyzed to continuously improve the platform's performance and game portfolio.
Important Notifications
Communication information is used to send important messages regarding account changes, security alerts, and service updates.
Cookies and Tracking Technology
Cookies and similar tracking technologies are used on the 7777 port website. These are essential for the normal operation of the website.
Essential Cookies
These cookies are required to maintain login sessions, perform security checks, and support core website functionality. Disabling them will prevent the website from functioning properly.
Analytics Cookies
Information such as which pages are visited most and the average session length is used to improve the service. These cookies do not identify you personally.
Preference Cookies
These cookies are used to remember your language selection, display settings, and preferred game categories.
Sharing Information with Third Parties
7777 port does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:
Payment Partners
Necessary information is shared with mobile banking services such as bKash, Nagad, Rocket, and Upay to complete transactions. These organizations operate under their own privacy policies.
Game Providers
Minimum necessary information is shared with game studios such as Pragmatic Play, PG Soft, JILI, Evolution, and others to deliver gaming services. This information is used solely for the purpose of operating games.
Legal Obligations
Information may be provided based on legal directives, court orders, or valid requests from government authorities. In such cases, we provide only the information that is required.
Fraud Prevention
Limited information may be shared with relevant authorities to detect and prevent fraud, money laundering, or other illegal activities.
Data Security Measures
To ensure the security of your information, 7777 port has put in place multiple technical and organizational measures. These measures are detailed below:
- All data transmission is secured through SSL/TLS encryption
- Passwords are stored in hashed form — no staff member can view a password directly
- Access to sensitive databases is strictly controlled and available only to authorized staff
- Regular security audits and vulnerability assessments are conducted
- Two-factor verification (OTP) is provided
- Suspicious logins or unusual activity are monitored automatically
- Data backups are regularly stored on secure servers
Data Retention Period
Active Account Data
All information is retained for the duration that your account remains active. This includes registration details, transaction history, and game records.
After Account Closure
Even after an account is closed, some information may be retained for a defined period for legal obligations, dispute resolution, and fraud prevention.
Financial Transaction Records
Transaction records are retained for the long term in accordance with financial regulatory requirements. These records also assist in resolving disputes.
Data Deletion Requests
Where applicable, you may request deletion of your information. However, if there are legal obligations, we are required to retain that information. Please contact us regarding this matter.
Your Rights and Controls
7777 port believes you should have clear control over your own information. You can exercise the following rights through the relevant channels:
- Right to access: You may request to know what information we hold about you.
- Right to correction: If your information is incorrect, you may request that it be corrected.
- Right to deletion: Under certain conditions, you may request that your information be deleted.
- Right to object to processing: You may object to the use of your information for specific purposes.
- Right to opt out of marketing messages: If you no longer wish to receive promotional messages, you may withdraw that preference at any time.
To learn more about how information related to responsible gambling is processed, visit our Responsible Gaming page, which contains detailed guidance on keeping yourself safe.
Protection of Minors
All 7777 port services are strictly for users aged 21+. We do not knowingly collect or process information from any person under the age of 21.
Age is verified during the registration process. If a person creates an account using false information and it is later proven that they are under 21, that account will be closed immediately and the related information will be deleted.
If you believe a minor is using our platform, please contact us.
Policy Changes and Updates
7777 port reserves the right to change, revise, or update this privacy policy as needed. In the case of significant changes, we will notify users in a timely manner.
The "Last Updated" date is shown at the top of the policy. Continued use of the platform after a revised policy is published will be considered as your acceptance of the new terms.
You are advised to visit this page regularly to stay up to date with the latest privacy policy. For more details about us, visit our About Us page.
Contact for Privacy Matters
If you have any questions or concerns about this policy, please contact us. Our team provides support in both Bengali and English.
Live Chat
Use our 24/7 live chat for the fastest support. We are ready to answer any privacy-related questions.